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CEO Cards

Signature Greetings, founded in 2004, is a family owned and operated company located in Durham, North Carolina. Signature Greetings operates under two brands of greeting cards, CEO Cards and Signature Cards. We offer Thanksgiving, Holiday, Christmas, and New Year cards, as well as other all- occasion and seasonal greeting cards.

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CEO Cards Returns

Can I Cancel My Order?
Yes, if the cancellation request is received before the order has shipped, we will cancel the order.
Can I Return My Order?
If you change your mind about a purchase or no longer need the merchandise, you can return it to us for a refund provided that we receive the returned merchandise within 30 days of receipt, or before December 25th (whichever comes first) and merchandise must be in unused condition and is in its original packaging.
Do I Have to Pay for Return Shipping?
For damaged or defective merchandise, no. If you change your mind and no longer want the merchandise, yes --you will be responsible for return shipping. You can ship your order back via the carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery. Original shipping charges are non-refundable. Refused orders or orders Returned to Sender are subject to a return shipping fee.
Where Do I Ship Returns?
CEO Cards
2210 Page Road, Suite 104
Durham, NC 27703
Do I Need an RMA#?
No, we do not use RMA#s.
Do I Have to Include Any Paperwork With My Return?
Please include a copy of your invoice with your email address.
How Long Until I Receive My Store Credit or Refund?
Return processing generally takes 3-5 days. During the peak holiday season, it may take longer.
What if There is a Problem with My Order?
Please promptly inspect items upon receipt. If there is a problem with your order or the item is damaged or defective, you must contact us within 7 days of receiving your order. We will gladly troubleshoot the problem for you and find the best solution for the issue. Do not send damaged, defective or wrong merchandise back to us unless you are instructed to do so. We cannot take back defective items after the stated time frame.
Non-Returnable Items
Used items are non-returnable. Any items returned that are in used condition or not fully returned (all cards and envelopes accounted for) will not be refunded.