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Kalmar Home

At Kalmar Home, all of our products originate from the beautiful acacia tree – the fast-growing, sustainable tree produces attractive, durable wood that provides the perfect base for our products while maintaining the integrity of an environmentally friendly source.

We take great pride in providing our customers with designs that showcase the magnificent beauty of the natural wood. Our products are as attractive as they are functional – an artistic interpretation of practicality and elegance.

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Kalmar Home Returns

Can I Cancel My Order?
Unfortunately, once an order is shipped, we cannot cancel the order. Once you receive your order, you are more than welcome to return it, but our standard return policy will apply.
Can I Return My Order?
If you change your mind about a purchase or no longer need the merchandise, you can return it to us for a refund provided that we receive the returned merchandise within 30 days of receipt, and merchandise must be in unused condition including all hardware, instructions, any accessories that may have come with the item and is in its original packaging.
Do I Have to Pay for Return Shipping?
For damaged or defective merchandise, no. If you change your mind and no longer want the merchandise, yes --you will be responsible for return shipping. You can ship your order back via the carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery. Original shipping charges are non-refundable. Refused orders or orders Returned to Sender are subject to a return shipping fee and 15% restocking fee.
Where Do I Ship Returns?
Kalmar Home
483 Fort Collier Road
Winchester, VA 22603
Do I Need an RMA#?
Yes, you will need an RMA#
Do I Have to Include Any Paperwork With My Return?
Please include a copy of your invoice with your email address.
How Long Until I Receive My Store Credit or Refund?
Please allow up to 2 weeks to process returns
What if There is a Problem with My Order?
Please promptly inspect items upon receipt. If there is a problem with your order or the item is damaged or defective, you must contact us within 7 days of receiving your order. We will require a picture of the defective item. At our sole discretion we will ask you to destroy the item or issue a UPS Call Tag. If we issue a call tag the item must be returned in original packaging.
Non-Returnable Items
All items are returnable.