Why should you welcome us?
We make our products with love, hoping one day they will make many people have a warm and welcoming home.
Quality
Products made of genuine raw materials by Mexican artisans with great techniques.
Designs
We are looking to carry welcoming designs, to feel warm and comfortable in your home ready for visits.
Shop The Welcome Sign Inc.
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The Welcome Sign Inc. Returns
- Can I Cancel My Order?
- You can call the vendor directly and review if order has been shipped, once an order is shipped, we cannot cancel the order. Once you receive your order, you are more than welcome to return it, but our standard return policy will apply so you might pay the return cost.
- Can I Return My Order?
- If you change your mind about a purchase or no longer need the merchandise, you can return the item but is required to pay for the return shipping expense. You can use any carrier of your choice. Items need to be unused and in good conditions.
- Do I Have to Pay for Return Shipping?
- For damaged or defective merchandise, no. If you change your mind and no longer want the merchandise, yes --you will be responsible for return shipping. You can ship your order back via the carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery. Original shipping charges are non-refundable. Refused orders or orders Returned to Sender are subject to a return shipping fee and 15% restocking fee..
- Where Do I Ship Returns?
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The Welcome Sign Inc.
3000 Jackson St
Laredo, TX 78040 - Do I Need an RMA#?
- No, we do not use RMA#s.
- Do I Have to Include Any Paperwork With My Return?
- Please include a copy of your invoice with your email address.
- How Long Until I Receive My Store Credit or Refund?
- To keep our employees safe, we will be isolating returns for 10 days before processing. Once that precautionary time has passed, return processing generally takes 3-5 days. During the peak holiday season, it may take longer.
- What if There is a Problem with My Order?
- Please promptly inspect items upon receipt. If there is a problem with your order or the item is damaged or defective, you must contact us within 7 days of receiving your order. We will gladly troubleshoot the problem for you and find the best solution for the issue. Do not send damaged, defective or wrong merchandise back to us unless you are instructed to do so. We cannot take back defective items after the stated time frame. If your item(s) breaks after normal use, check your item's manufacturer's warranty. Any warranty will be honored by the manufacturer.
- Non-Returnable Items
- Not applicable. We accept all product returns.