Whimsical Gifts features the most comprehensive assortment of occupation and hobbyist gifts, including themes for animal lovers, artists, holidays, nurses, teachers, and more! We truly have something for everyone. Handmade in the USA since 1991. Our watches use theme-specific, hand- painted miniatures, which sit on top of the watch face, creating a unique, 3-D look. Our jewelry charms are manufactured in the USA, then hand-painted and hand-assembled by our team into earrings, bracelets and more.
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Whimsical Gifts Returns
- Can I Cancel My Order?
- Orders can be cancelled before shipment. Once you receive your order, you are more than welcome to return it, but our standard return policy will apply.
- Can I Return My Order?
- If you change your mind about a purchase or no longer need the merchandise, you can return it to us for a refund provided that we receive the returned merchandise within 30 days of receipt, or before December 25th (whichever comes first) AND merchandise must be in unused condition including all hardware, instructions, any accessories that may have come with the item and is in its original packaging.
- Do I Have to Pay for Return Shipping?
- For damaged or defective merchandise, no. If you change your mind and no longer want the merchandise, yes --you will be responsible for return shipping. You can ship your order back via the carrier of your choice. Please be sure to use a traceable method to ensure a safe and documented delivery. Original shipping charges are non-refundable. Refused orders or orders Returned to Sender are subject to a return shipping fee and 15% restocking fee.
- Where Do I Ship Returns?
- Whimsical Gifts
8070 Georgetown Cir
Suwanee, Georgia, 30024 - Do I Need an RMA#?
- Yes. An RMA will be supplied upon request.
- Do I Have to Include Any Paperwork With My Return?
- Please include a copy of your invoice with your email address.
- How Long Until I Receive My Store Credit or Refund?
- Return processing generally takes 3-5 days. During the peak holiday season, it may take longer.
- What if there's a problem with my order?
- Please promptly inspect items upon receipt. If there is a problem with your order or the item is damaged or defective, you must contact us within 7 days of receiving your order. We will gladly troubleshoot the problem for you and find the best solution for the issue. Do not send damaged, defective or wrong merchandise back to us unless you are instructed to do so. We cannot take back defective items after the stated time frame. If your item(s) breaks after normal use, check your item's manufacturer's warranty. Any warranty will be honored by the manufacturer.